At pwe128, protecting your personal information is a fundamental responsibility. This Privacy Policy explains exactly what data we collect, why we collect it, how we use and store it, and what rights you hold over your own information.
All data transmitted between your device and pwe128 is protected by bank-grade 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
pwe128 never sells, rents, or trades your personal data to third-party marketers or data brokers. Your information is used only to operate and improve our services.
You may request access to, correction of, or deletion of your personal data at any time. Submit a data request to our support team and we will respond within 5 business days.
Personal data is stored on access-controlled, redundancy-protected servers. Storage infrastructure undergoes regular independent security audits and penetration testing.
We use cookies strictly to enable platform functionality, remember your session preferences, and analyze aggregate usage patterns. No behavioral advertising cookies are deployed.
We retain personal data only as long as required for service delivery and regulatory compliance. Transaction records are held for 5 years; inactive account data is deleted after 3 years.
Throughout this Privacy Policy, the following terms carry the meanings defined below:
This Privacy Policy applies to all Personal Data collected by pwe128 in connection with your use of the Platform, including data submitted during account registration, KYC verification, deposit and withdrawal transactions, customer support interactions, and general browsing of the Platform.
pwe128 primarily serves users resident in Indonesia. This Policy is therefore drafted with Indonesian data-protection norms in mind, alongside internationally recognized privacy standards including the principles of the General Data Protection Regulation (GDPR) — which pwe128 adopts as a best-practice baseline even where not strictly legally mandated — and Indonesia's Government Regulation No. 71 of 2019 on the Implementation of Electronic Systems and Transactions (PP 71/2019).
We collect Personal Data that you actively submit to us, including during registration, KYC verification, transactions, and support interactions:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Registration & KYC |
| Contact Data | Email address, mobile phone number, city/province of residence | Registration |
| Identification Documents | KTP (Indonesian National ID), passport scan, driving licence image | KYC Verification |
| Financial Data | Bank account name, bank account number, bank name (BCA, BRI, BNI, Mandiri, etc.), e-wallet ID (OVO, DANA, GoPay, ShopeePay) | First Withdrawal |
| Transaction Data | Deposit amounts, withdrawal amounts, bet history, win/loss records, bonus redemptions | Ongoing Use |
| Support Data | Chat transcripts, email correspondence, complaint records | Support Interactions |
When you access the Platform, our servers and analytics systems automatically record certain technical data:
In limited circumstances, pwe128 may receive Personal Data about you from third parties, including:
pwe128 uses your Personal Data only for the specific purposes described in this Policy. We do not use your data for unrelated purposes without obtaining fresh consent where required. Our primary uses are:
pwe128 processes your Personal Data on one or more of the following legal bases:
pwe128 does not sell, rent, or trade your Personal Data to any third party. We share your data only in the following limited and controlled circumstances:
We engage carefully selected third-party service providers who process Personal Data on our behalf and strictly under our instruction. These providers are bound by data-processing agreements and are prohibited from using your data for their own purposes. Categories include:
pwe128 may disclose Personal Data to regulatory authorities, law enforcement agencies, or courts when required to do so by applicable law, court order, or lawful governmental request. We will notify you of such disclosures to the extent permitted by law.
In the event of a merger, acquisition, restructuring, or sale of all or part of pwe128's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the acquiring entity will be required to honor the terms of this Privacy Policy.
pwe128 may share aggregated, fully anonymized statistical data (for example, the total number of active players in Jakarta during a given month, or aggregate deposit volumes by payment method) with industry partners, game studios, or the public. Such data cannot be used to identify any individual user.
pwe128 operates as an internationally licensed platform, and some of the service providers we engage — including cloud infrastructure, identity verification, and game studio partners — may be located in countries outside Indonesia. Where Personal Data is transferred internationally, pwe128 ensures that appropriate safeguards are in place, including:
pwe128 retains your Personal Data only for as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal and regulatory obligations. Specific retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 3 years after closure | Contractual & legal obligation |
| KYC documents (KTP, passport) | 5 years from date of submission | AML regulatory requirement |
| Transaction records (deposits, withdrawals, bets) | 5 years from transaction date | Financial record-keeping obligations |
| Customer support records | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Marketing consent records | Until consent withdrawn + 1 year | Legal obligation (proof of consent) |
| Inactive account data (no login for 3+ years) | Deleted or fully anonymized | Data minimization principle |
| Server and access logs | 12 months | Security and fraud detection |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized. Data that has been anonymized is no longer subject to this Policy and may be retained indefinitely for aggregate statistical purposes.
Cookies are small text files that a website stores on your browser or device when you visit. They allow the Platform to recognize your device on subsequent visits, remember your session state and preferences, and collect aggregate data about how users interact with the site.
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, load balancing. Required for the Platform to function. | No — essential for service |
| Functional | Remembering your language preference, display settings, and last-visited game category. | Yes — via browser settings |
| Analytics | Aggregate page-view counts, session duration, and feature usage patterns. Data is anonymized before analysis. | Yes — via browser settings |
pwe128 does not deploy advertising cookies, third-party tracking pixels, or any technology designed to build a behavioral profile of you for the purpose of serving targeted advertisements on external websites.
You can control cookie behavior through your browser settings. Most modern browsers allow you to block or delete cookies, though disabling strictly necessary cookies will impair Platform functionality and may prevent you from logging into your account. Refer to your browser's help documentation for instructions on managing cookie preferences.
pwe128 implements a layered, defense-in-depth security architecture to protect your Personal Data from unauthorized access, loss, alteration, or disclosure. Our technical and organizational security measures include:
Subject to applicable law and the verification of your identity, you hold the following rights with respect to your Personal Data held by pwe128:
To exercise any of these rights, please contact our support team at [email protected] (plain text — not a clickable link). We will respond within 5 business days and may request identity verification before fulfilling your request.
The pwe128 Platform is strictly intended for adults aged 21 years or older. We do not knowingly collect Personal Data from individuals under the age of 21. If you are under 21, you are not permitted to register an account, access the Platform, or place any wager.
If pwe128 becomes aware that Personal Data has been collected from a user who is under 21, we will immediately suspend that user's account, void any associated transactions, and permanently delete the collected data. If you have reason to believe that a minor has registered on the Platform, please notify us immediately at [email protected] (plain text — not a clickable link).
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. Our Responsible Gaming page provides further guidance on protecting vulnerable individuals.
pwe128 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or business operations. When we make a material change to this Policy, we will:
Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should discontinue use of the Platform and may request account closure under the terms described in our Terms & Conditions. We encourage you to review this Policy periodically to stay informed about how pwe128 protects your information.
If you have any questions, concerns, or complaints about this Privacy Policy or the way pwe128 handles your Personal Data, please contact our Data Protection team through any of the following channels:
When submitting a privacy-related inquiry, please include your registered username and a clear description of your request or concern. Our Data Protection team aims to acknowledge all privacy inquiries within 24 hours (WIB) and to provide a substantive response within 5 business days. For data-erasure or data-portability requests, please allow up to 10 business days for fulfillment.
Review our Terms & Conditions for the full user agreement, visit our FAQ for quick answers, or return to the pwe128 homepage to explore our platform.